Bolt Careers

DEPARTMENT

Sales & Account Management

LOCATIONS

Madrid, Spain

WORKPLACE

Hybrid

TYPE

Full time

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About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

About the role

We’re looking for an experienced Account Manager to join Bolt for Business in Spain — someone who sees a client portfolio not as something to maintain, but as something to grow.

You’ll own the commercial performance of an assigned portfolio of well-known business customers: driving active usage, increasing transaction volumes, upselling across Bolt’s product range, and identifying opportunities to scale success across accounts. It’s a high-energy, proactive role for someone who’s motivated by measurable outcomes and comfortable moving fast.

Main tasks and responsibilities

• Own a portfolio of business clients and drive measurable growth — usage, upsell, and expansion are your core metrics.
• Stay close to your accounts through regular calls, meetings, and on-site visits — high activity is part of the job.
• Push adoption of new features and use cases to keep volumes growing.
• Build and execute account growth plans that turn good clients into great ones.
• Take full ownership of client performance — advising, optimising, and making sure every account gets maximum value from Bolt.
• Handle queries fast and always steer conversations toward growth.
• Work closely with Sales, Support, Product, Marketing, Operations, and the Country Manager to find and close upsell opportunities.
• Support new client onboarding and make sure they hit the ground running.

About you

• 3+ years in B2B account management, sales, or client success — ideally in a fast-paced tech or marketplace environment.
• A proven track record of growing existing accounts through upsell, cross-sell, and increased usage — and the comfort to own revenue targets.
• A proactive, results-driven mindset with a genuine hunger to exceed expectations.
• The ability to build strong, lasting relationships with SMEs and mid-sized businesses — you’re comfortable with high-frequency contact through calls, meetings, and visits.
• Fluent in both Spanish and English, with strong cross-functional collaboration skills.
• A data-driven approach to account management and solid CRM experience (Salesforce or similar) — you turn portfolio data into growth plans.
• Experience in corporate mobility is a 'plus'.

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.
• Some perks may differ depending on your location and role.
• At Bolt, using AI daily is a baseline expectation for everyone.
• If there’s a faster, smarter way to do your work, we expect you to find it.
• You’re still responsible for the output, so the standard stays high when using AI tools.
• Experience is great, but what we really look for is drive, intelligence, and integrity.
• So even if you don’t tick every box, please consider applying!

Everyone is welcome

• Bolt is an equal opportunity employer.
• We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.
• We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process.
• If you require any adjustments, please let us know.
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Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.