ICT Senior Analyst

The ICT Senior Analyst – Data and Business Intelligence will also support in developing, deploying, and managing mission support management's data collection and analytics-based reporting solutions to provide actionable intelligence to mission senior management team and to mission support unit and section chiefs. The ICT Senior Analyst – Data and Business Intelligence is expected to extract, transform and load data (ETL) from different enterprise systems required to refresh Business Intelligence products as per the agreed schedule.

The purpose of this role is to support in developing, deploying, and managing mission support management's data collection and analytics-based reporting solutions to provide actionable intelligence to mission senior management team and to mission support unit and section chiefs. The ICT Senior Analyst (Business Intelligence) is expected to develop new dashboard and Applications to support and digitalize the mission business processes.

Functions / Key Results Expected

Summary of Key Functions:

Functional Responsibilities:

The personnel will be responsible for the following duties:

1. Analysis and Development
2. Quality Assurance
3. Capacity Development

1. Analysis and Development

• Perform business and scope analysis, gathering of requirements and documentation, preliminary system analysis, data cleansing and enrichment, migration, and change management initiatives 
• Build procedures to extract, transform and load data (ETL) from different enterprise systems required to refresh Business Intelligence products as per the agreed schedule.
• Developing and testing Business Intelligence reports and dashboards in different areas.
• Develop new Power BI applications to improve and digitalize the business processes.

2. Quality Assurance

• Review UNSOS Business intelligence datasets for quality, completion and accuracy.
• Monitor and review dashboards to identify and resolve issues in timely and accurate manner.
• Review existing internal data collection and monitoring processes and help the unit in the development of process improvement to enhance overall data quality.
• Support the unit in the establishment and improvement of standards and strategies for data management, lifecycle, and quality. 

3. Capacity Development

• Participate in the organization, preparation and delivery of both certified and focused functional business intelligence training workshops to ATMIS, FGS and FSS.

4. Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

Skills

Business Intelligence, Data Analysis, Excel Dashboards, Extract, Transform, Load, Microsoft PowerPoint

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required

• A first-level university degree (Bachelor’s degree or equivalent) preferably in Applied Mathematics, Electronics, Statistics, Computer Science, Information Systems /Technology, Engineering or related fields with 4 years of relevant experience OR
• Advanced university degree (Master’s degree or equivalent) preferably in Applied Mathematics, Electronics, Statistics, Computer Science, Information Systems /Technology, Engineering or related field with 2 years of relevant experience.
• 
  
• Desired
• Relevant professional certifications in Microsoft Power BI, SAP. Microsoft Azure 
• Microsoft Power BI and Power App experience

Experience Requirements

Required

• Relevant experience is defined as experience in the field of ICT, Electronics, Information Systems or other related areas. 
• A minimum of 2 years of experience working with data visualization and reporting tools (for example, Microsoft Power BI or Tableau) and building data reports and performing data analysis.

Desired

• Working experience with SAP or any other Enterprise Resource Planning tool. 
• Experience is Supply Chain or related areas
• Good written and verbal communication skills.

Language Requirements

LanguageProficiency LevelRequirementEnglishFluentRequired

Additional Information

• UNOPS does not accept unsolicited resumes. 
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.