Role Overview
Working in a digital, remote-first model, this engineer will provide high-velocity technical coverage across a large and diverse customer base, partnering closely with Digital Solution Specialists to move customers from early AI conversations to committed, deployed and well-adopted solutions. Design high-value agent scenarios with customers, such as teaching and learning and school administration in Education, and fundraising and program delivery for nonprofits, and guide them from prototype to production. Drive deployment, usage and adoption so customers realise value quickly, landing new seats, growing seat counts, and protecting renewals and expansion.
Scale impact through partners and repeatable motions, co-selling with and enabling partners on Copilot and agent solutions, orchestrating handoffs to partners, FastTrack and deployment programs, and reaching a large account base through reusable technical assets, webinars and one-to-many sessions. Champion responsible AI, helping customers establish secure, well-governed foundations and the policies and practices that support safe, trustworthy and inclusive AI use. Proven ability to run compelling demonstrations and workshops for business and technical audiences, including executives.
Ability to manage many concurrent opportunities in a digital, remote-first, high-velocity engagement model. Strong communication, collaboration and stakeholder management skills.
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