Deadline: May 2, 2027
Application installation*Citrix*FSLogix*Printing*Remote Desktop Services*Troubleshooting*User Profile management*VMware*Windows Virtual desktop*
Role Overview
Response and Resolution
You own, investigate and solve customer technical issues. You collaborate within and across teams, leveraging troubleshooting tools and practices.
Responsibilities
Readiness
- You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
- You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
- 3+ years technical support, technical consulting experience, or information technology experience OR Bachelor''s Degree in Computer Science, Information Technology (IT), or related field and Strong experience in below technologies:-Remote Desktop Services configuration and management -VMware -Exposure to Citrix-Printing: Configuration and management -User Profile management -Application installation and management -Windows Virtual desktop (WVD) -FSLogix English Language: fluent in reading, writing and speaking.
- This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *