Data Requests
You can ask what we hold about you, have it corrected, take a copy with you, or have your account deleted. Here is what each request covers and how to make one.
What you can ask for
- Access: A copy of the personal data we hold about you.
- Portability: That copy in a commonly used, machine-readable format — profile, application history and message records.
- Correction: Fix anything inaccurate or incomplete.
- Deletion: Close your account and remove the data we are not required to keep.
- Objection: Ask us to stop a particular use, such as marketing or profile visibility to employers.
How to make a request
Email our Data Protection Officer at info@techihub.io from the address on your account, and say which of the above you want. Much of your data is also editable directly in your profile and settings, which is faster than a request.
We respond within 30 days. Before we release or delete anything we may need to verify your identity — that step exists to stop someone else requesting your data.
What deletion does not remove
- Records we are required to keep for legal or accounting reasons.
- Anonymised data that can no longer be traced back to you.
- Backup copies, which can take up to 90 days to cycle out.
- Applications and messages already received by an employer, which sit in their systems under their own retention rules. Ask them directly.
If you are not satisfied
Reply to our response and ask for it to be escalated. You also keep the right to complain to the data protection authority in your jurisdiction.
This page expands on our Privacy Policy, which governs if the two ever differ.